In case you find any defects, please contact us. NDSG offers, in addition to the 1-year warranty, the LIFETIME service to all of its customers.
The Lifetime warranty reflects the confidence that NDSG has in the design and manufacture of its jewels. NDSG guarantees that its products are handcrafted according to the highest quality standards and that, at the time of purchase, they are free from defects in materials or workmanship, excluding the imperfections that make a handmade jewelry unique.
The Lifetime service allows the replacement of the jewel with a new one, at the sole cost of the material.
Lifetime covers all manufacturing faults of NDSG products related to materials and workmanship, under normal conditions of use and its duration is equal to the life span of the product (until the customer discards it).
To use this service, just send to the customer care email at firstname.lastname@example.org asking the cost of the LIFETIME for your jewel.